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Suspension Prevention: Get Reinstated and Protect Your Amazon Seller Account, by Ms Cynthia G Stine
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“Suspension” is the most chilling word in the Amazon lexicon for third-party sellers - representing lost income and the possibility of being banned from the platform. Amazon won’t take your calls, answer your questions or explain once you are suspended. You are given examples of your “violations” that are only half the story and Amazon expects you to figure out the rest yourself. Suspension Prevention: Get Reinstated and Protect Your Amazon Seller Account empowers sellers by explaining how it works, how to keep from being suspended and how to get reinstated if needed.
Based on reinstating more than 100 Amazon sellers, Cynthia Stine's book explains how sellers get suspended and how they get back to selling again. With real-life stories she sheds light on the black box that is Amazon's Seller Performance team and shares the good news that there is a lot a seller can do to prevent being suspended in the first place. Whether you currently want to beat Amazon suspension or just want to make sure you aren't suspended in the future, this book will help you.
“If you are an Amazon seller of any size, or you if you know someone who is, get them Suspension Prevention. Cynthia and her professional team are on the cutting edge of termination prevention and reinstatement strategy on Amazon. They are who we turn to when advising our global community of Amazon selling students. This book is your 'suspension prevention strategy.'” – Jim Cockrum, Proven Amazon Course, JimCockrum.com
“You want this book in your Amazon arsenal. It distills thousands of hours of reinstatement consulting experience down to exactly what a third-party seller needs to keep from being suspended.” – Chris Green, CEO ScanPower, Author Online Arbitrage and Retail Arbitrage.
“Suspension Prevention: Get Reinstated and Protect Your Amazon Seller Account is an absolutely ‘must read’ for any Amazon seller." -Skip McGrath, eBay Power Seller, Amazon Top 10% Seller, Author and Trainer
“Cynthia’s tips and suggestions for Amazon third-party sellers in Suspension Prevention are amazing.” – Jeff Cohen, Director of Business Development Seller Labs, Feedback Genius
- Sales Rank: #381410 in Books
- Published on: 2015-09-23
- Original language: English
- Dimensions: 9.00" h x .51" w x 6.00" l,
- Binding: Paperback
- 226 pages
About the Author
In addition to selling on Amazon.com since 2010, Cynthia has also written the top-selling book Make Thousands on Amazon in 10 Hours a Week!: How I turned $200 into $40,000 Gross Sales My First Year in Part-time Online Sales. Her first book helped thousands of third-party sellers get started on Amazon with tight resources using the FBA program and retail arbitrage. She writes a popular blog at http://onlinesalesstepbystep.com and consults with Amazon sellers on their business issues. In 2014, her clients started turning to her to help them get reinstated from being suspended or banned.
Based on her success and experience getting people back to selling, she launched her official Reinstatement services in February 2015. She was flooded with business. The need is great, and the stakes are incredibly high. Many sellers fail when they write the appeal themselves, which can lead to them being permanently banned from selling. Cynthia has developed a system for analyzing sellers’ mistakes, appealing to Amazon and – in most cases – getting her clients’ businesses back up and running.
Prior to becoming an Amazon seller, Cynthia had 25+ years business consulting and crisis management experience, which gives her a different perspective towards reinstatement. Her goal is to not only get her clients selling again, but to help them figure out how they got in trouble in the first place. She teaches them how to set up systems and put processes in place to make sure it never happens again. When necessary, she helps sellers make changes to how they do business so they can get out of trouble and stay out of trouble with Amazon.
Most helpful customer reviews
11 of 11 people found the following review helpful.
Lengthy, well-written book with actionble tips to keep your seller account clean
By James G
This lengthy, well-written book provided a lot more useful information that I initially expected. Although I have been selling awhile I learned some things I did not already know. I already knew the importance of feedback, A to Z claims and the customer metrics on the seller home page but there are reports mentioned in this book that I honestly was not aware. As most sellers know Amazon provides many many reports to analyze and understand your business. This book tells specifically which reports to focus on in order to heed off any potential problems with your performance. Honestly I wish Amazon was more forthcoming with metrics that just as important as the ones they typically ask us to focus on. The author also has many case studies that I could relate to as well. I will keep this next to my PC to remind me to keep my focus on things well beyond the typical customer metrics so I can continue to improve my customer experience as well as keeping my account clean.
6 of 6 people found the following review helpful.
Every serious Amazon seller needs to read this book
By G Harkness
I think I may have been the first buyer of this book. If not first, I was very close to it. Before my review, though, to get details out of the way: I purposely paid full price for this book, as I wanted the review to be completely unbiased. It was well worth the money to me.
This is a book about how to get and maintain a clean Amazon selling account and how to avoid the problems that have been proliferating lately iwith Amazon's seeming zeal to suspend so many third-party sellers. Cynthia explains much of what goes on behind the scenes at Amazon and some of the reasons for the sudden surge of suspensions. She tells you WHERE to look to see what surprises your "clean"-looking account might hold. She gives good advice about 1) how to find the issues and 2) how to respond to them.
Although I am happy to say that my account has never been suspended, I know that even seemingly small issues that have occurred in the past could come back to haunt me, and to the end of preventing that unhappy day from ever happening, I am working on carefully implementing the strategies Cynthia espouses in this book.
This is a very readable book. The advice is not only down-to-earth, but it's also written in a way that lets you know she understands the problems you might be having. NEVER a "holier-than-thou" word is to be seen in this book. It's written in a way that the reader can easily feel like she is talking to a good friend, not taking instructions from upon high. No doubt the fact that Cynthia is also a third-party seller plays into this understanding attitude a good bit.
I definitely recommend this book for anyone who has an Amazon seller account and wants to keep it. At the very least, it could save your account from suspension and the horrible difficulty of regaining your selling privileges, once a suspension occurs.
Read it and heed it. You will be glad you did.
5 of 5 people found the following review helpful.
Required reading for all Amazon sellers
By Don Dressel
I purchased my copy of the book directly from Cynthia Stine; therefore this is not a Verified Review. She does a great job of explaining the ins and outs of staying out of trouble and what do do if you get into trouble with your Amazon Seller's Account. Her insights into the inner works of Amazon are chilling to say the least.
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